Frequently Asked Questions
Answers to common questions about working with RIKTA V.
How do I place an order?
Select the items you need from the catalog, add them to your request, and submit. Our manager will contact you to clarify details and send an invoice.
Do you work with individuals?
We primarily work in the B2B segment with companies. However, we can also serve individual customers — contact us to discuss the terms.
What are the delivery options?
We offer delivery throughout Latvia and Lithuania. Delivery costs and terms are calculated individually based on order volume and delivery address.
Can you cut metal to my specifications?
Yes, we offer metal cutting services. Specify the required dimensions in your request, and we will calculate the cutting costs.
How do I check product availability?
Availability is indicated in the catalog for each item. For precise information on current stock, please contact us.
What are the payment terms?
We work with invoices. Payment terms are agreed individually. For new customers, we usually require prepayment.
Where is your warehouse located?
Our main warehouse is in Riga at Jūrmalas gatve 16. We also have a warehouse in Lithuania, Panevėžys, at Tinklų g. 51.
What are your working hours?
We work on weekdays from 9:00 to 16:00. We are closed on weekends and holidays.
Can I view products in person?
Yes, you can visit our warehouse in Riga during working hours. We recommend contacting us in advance to ensure the products you need are available.
How is pricing calculated?
Prices are calculated individually based on order volume, material specifications, and delivery terms. Submit a request, and we will prepare an offer.
Is there a minimum order amount?
There is no set minimum order amount, but delivery costs may be proportionally higher for small orders. We recommend combining multiple items in one order.
Do you offer discounts for regular customers?
Yes, we offer individual terms and discounts to regular customers based on cooperation volume and duration. Contact us to discuss personalized terms.
What certificates do you provide?
All our materials come with quality certificates and origin documents. Upon request, we can provide Mill Test Certificates for materials.
Can you deliver urgent orders?
Yes, we try to fulfill urgent orders if products are in stock. An additional fee may apply for faster delivery. Contact us to check availability.
What types of metal do you have in stock?
We offer a wide range: steel, stainless steel, aluminum, copper, and other metals. The catalog contains detailed information about available materials and sizes.
Do you provide technical consultation?
Yes, our specialists can help you choose the most suitable material for your project, calculate the required quantity, and advise on technical questions.